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TERMS & CONDITIONS

UCAN Online | Standard T&C’s

  • Any kitchen orders and any other custom made products constitute “special order goods” as defined in the consumer protection act, and are therefore non-refundable once the order has been placed and manufacturing has commenced. Click on the link for the full terms and conditions for custom products. Custom Kitchens Terms & Conditions
  • All promotions are applicable to major metropolitan areas of Cape Town, Durban, Johannesburg and Pretoria only, in terms of delivery. All other areas to be quoted and agreed by ourselves and the client.
  • Backsplash and appliances in the images are not included in any kitchen prices and do not come with the kitchen provided by UCAN. They are for display purposes only including lamps, smalls, etc.
  • Our quotes and prices exclude installation, which can be arranged through UCAN sales consultants and fitters at your nearest store. Prices also exclude assembly of any of our products.
  • We and our affiliates will not be responsible, and disclaim all liability, for any loss, liability, injury, expense or damage (whether direct, indirect, incidental, punitive or consequential) of any nature, whether arising from negligence or any other cause, which is suffered by your participation in the promotion or the acceptance and/or use by you, or your partner (if applicable), of any UCAN product, or by any action taken by us or any of our affiliates in accordance with the terms and conditions.
  • We and our affiliates are not responsible for any injury or damage to your or any other persons’ computer, mobile telephone or other device used by you to enter into or obtain any materials related to the promotion.
  • It is your responsibility to ensure that any information which you provide to us is accurate, complete and up to date.
  • Coupon offers are not available in conjunction with any other promotions. T&C’s apply.
  • UCAN is not responsible for any errors or omissions in the content or information obtained on our site. All information in this site is provided “as is”, with no guarantee of completeness, accuracy, timeliness and is without warranty of any kind.
  • All pictures shown are for illustration purpose only, actual products could differ slightly from image.
  • Contact us if you have any questions support@ucandoit.co.za | 031 713 9579 | 086022 2829 or WhatsApp us and we will call you back: 062 504 9453.

UCAN Easter Egg Hunt Competition Terms & Conditions – March and April 2021

  1. Employees of Ucan/HomeConcept or their family members or anyone else connected in any way with this promotion or helping to set up the promotion shall not qualify for these prizes
  2. The promoter reserves the right to cancel or amend the promotion and these terms and conditions without notice in the event of a catastrophe, war, civil or military disturbance, act of God or any actual or anticipated breach of any applicable law or regulation or any other event outside of the promoter’s control
  3. Entry and or acceptance of the nomination for this promotion will be deemed as acceptance of these terms and conditions
  4. We and our affiliates will not be responsible, and disclaim all liability, for any loss, liability, injury, expense or damage (whether direct, indirect, incidental, punitive or consequential) of any nature, whether arising from negligence or any other cause, which is suffered by your participation in the promotion or the acceptance and/or use by you, or your partner (if applicable), or by any action taken by us or any of our affiliates in accordance with the terms and conditions
  5. We and our affiliates are not responsible for any injury or damage to your or any other person’s computer, mobile telephone or other device used by you to enter, or obtain any materials related to the competition
  6. Ucan will not be responsible for any costs or expenses which you, or your partner/family/business (if applicable), incur during and for purposes of your entry into the promotion and your acceptance
  7. Use of a false name or address will result in disqualification
  8. Requests that are incomplete, illegible, indecipherable, or inaudible (if made by phone) will not be valid and deemed void
  9. The Promoter is Ucan, exclusively found in selected Game stores nationwide and on our Ucan.co.za website in South Africa
  10. This promotion is in no way sponsored, endorsed or administered by, or associated with, Facebook, Twitter or any other Social Network
  11. It is your responsibility to ensure that any information which you provide to us is accurate, complete and up to date
  12. The promotion and these terms and conditions will be governed by law and any disputes will be subject to the exclusive jurisdiction
  13. Competition runs on Instagram and Facebook from 01.03.21 – 05.04.21
  14. To be entered into the competition you must have tagged 3 (different) friends in our giveaway post comments on the 01.03.21
  15. Entry is free, no purchase necessary
  16. This competition is open to South African residents only, over the age of 18
  17. Winners are selected at random, using a random selection tool
  18. Should we be able to contact the all winners, they will be announced 07.04.21
  19. If you do not claim your prize within 24 hours of being contacted, another winner will be selected.
  20. The prizes include:
    • 1st – R1500.00 UCAN voucher
    • 2nd – R1000 UCAN voucher
    • 3rd – R750 UCAN voucher
  21. Winners will be notified via Facebook or Instagram message (depending on how/where they entered)
  22. Prize(s) are not transferable and may not be exchanged for cash
  23. The promoter’s decision in respect of all matters to do with the promotional competition will be final and no correspondence will be entered into
  24. The winner agrees to the use of his/her name in any publicity material
  25. The promoter reserves the right to cancel/amend the competition and its terms and conditions without notice
  26. Entry will be deemed as acceptance of its terms and conditions
  27. This competition is in no way sponsored, endorsed, administered by, or associated with Facebook or Instagram.
  28. Any incomplete or partial entries will be deemed void and disqualified from the competition

Online Promotional T&C’s

  • Employees of UCAN/Home Concept or their family members or anyone else connected in any way with this promotion or helping to set up the promotion shall not qualify for the discount promotion.
  • This promotion cannot be used in conjunction with any other specials or discounts that are ongoing at the same time.
  • The promoter reserves the right to cancel or amend the promotion and these terms and conditions without notice in the event of a catastrophe, war, civil or military disturbance, act of God or any actual or anticipated breach of any applicable law or regulation or any other event outside of the promoter’s control.
  • Entry and or acceptance of the nomination for this promotion will be deemed as acceptance of these terms and conditions.
  • We and our affiliates will not be responsible, and disclaim all liability, for any loss, liability, injury, expense or damage (whether direct, indirect, incidental, punitive or consequential) of any nature, whether arising from negligence or any other cause, which is suffered by your participation in the promotion or the acceptance and/or use by you, or your partner (if applicable), or by any action taken by us or any of our affiliates in accordance with the terms and conditions.
  • We and our affiliates are not responsible for any injury or damage to your or any other person’s computer, mobile telephone or other device used by you to enter or obtain any materials related to the competition.
  • UCAN will not be responsible for any costs or expenses which you, or your partner/family/business (if applicable), incur during and for purposes of your entry into the promotion and your acceptance and/or use of the discount promotion.
  • Use of a false name or address will result in disqualification.
  • Requests that are incomplete, illegible, indecipherable, or inaudible (if made by phone) will not be valid and deemed void.
  • The promoter is UCAN, exclusively found in selected Game stores nationwide and on our ucandoit.co.za website in South Africa.
  • This promotion is in no way sponsored, endorsed or administered by, or associated with, Facebook, Twitter or any other social network.
  • It is your responsibility to ensure that any information which you provide to us is accurate, complete and up to date.
  • The promotion and these terms and conditions will be governed by law and any disputes will be subject to the exclusive jurisdiction.

Custom Kitchens T&C’s

  1. Delivery, Handles, counter tops, metal legs, glass and accessories are not included in the quote that is printed and must be add in manually by sales consultant and paid for
  2. The quoted price does not include installation and is on a supply only
  3. UCAN will use its best endeavour to ensure the quoted delivery lead time is achieved. These may however be affected by unforeseen circumstances such as strikes or natural disasters.
  4. Delivery will be done in 10 working days from the day after the payment is received in full, or EFT is successfully captured on the Game system and the design is approved by the customer and signed. Provided that the order is flat packed. Should the order be pre-assembled delivery will be done in 14 working working days. Should the order be customized ( non-standard) delivery will be done in 14 working days. Should the customer be unable to accept the delivery scheduled day, then delivery will be rescheduled for the next available delivery cycle.
  5. The delivery will be confirmed by UCAN consultant with the customer , it is the customers responsibility to ensure there will be someone over 18yrs of age to receive the
  6. The delivery will be checked by the driver and the customer/representative who will be required to sign acknowledgement that the goods have been received in full and are in good
  7. Any shortages /faults found must be entered on to the delivery note, these will be addressed by the supplier, as soon as
  8. In the event that the units are shrink wrapped the customer will have the option to unwrap the units to check for damages, should the customer opt not to do this then the delivery will be deemed to have been completed in good order.
  9. Any additional costs resulting from changes to the design after the order has been placed will be for the customers account.
  10. UCAN is a DIV product; however on request, the customer will be refereed a UCAN ACCREDITED FITTER. It should be noted that the ACCREDITED FITTERS are independent contractors and not employed by UCAN. While UCAN will take all reasonable steps to ensure their competence, it is noted that UCAN acts as a facilitator in this regard and cannot be held responsible for any defect in work performed . It remains the Customers responsibility to satisfy themselves as to the competency of the Fitter. If the customer opts to use this service, the customer is to contact UCAN fitters Booking Desk on 086 022 2829 for further
  11. UCAN employees are strictly forbidden to install the goods and UCAN cannot be liable for any damages should this occur.
  12. UCAN does not take any responsibility for fitting of the units, and any complaints that arise from fitting must be taken up directly with the installer.
  13. It is the customers responsibility to ensure that UCAN is given accurate dimensions of all built-in equipment such as microwaves, eye level ovens, hobs, and the like. These measurements supplied by the customer must be left with UCAN for record. ( A professional measure-up service can be provided by UCAN for a nominal )
  14. The customer is to accept delivery when scheduled by the fa ctory. UCAN cannot hold the units in storage and should this occur, then UCAN, may at its discretion, elect to charge storage fees. These fees must be paid in full before delivery.
  15. Once the order has been placed and manufacturing has commenced , there can be no cancellation or refund as these products constitute a€c:e Special Order Goodsa€• as defined by the Consumer Protection
  16. Payments made by EFT may take up to 5 working days to reflect on the GAME system.only then will the order be placed.
  17. Unless stipulated all units heights are a standard height of 2180mm , ceiling heights thereafter are shown as H1 at 2330mm or H2 at 2480mm.
  18. This agreement constitutes the entire agreement between the parties and no addition to, variation of, waiver of its items, or consensual cancellation hereof , shall be of any force or effect unless reduced to writing and signed by both parties.
  19. No indulgence or extension of time granted by any party shall:
  • operate as, or be deemed to be, a waiver of his rights hereunder;
  • be novation of this agreement; or
  • operate so as to preclude such party thereafter from exercising their rights strictly in accordance with this agreement.
  • No party shall be bound by any express or implied term , representation, warranty , promise or the like not recorded herein, whether he alleges it induced the contract or whether he was negligent or
  1. Colour swatches and/or images used in this quote are for reference pursposes only and are not a true reflection of the final colour and finish of the kitchen quoted.

Disclaimer: We hope you are enjoying our new website! Please bear with us while we iron out any issues with your shopping experience. Therefore, please note that any purchases made through our website must be approved and verified by Ucandoit staff. We thank you for your viewing and shopping on our website.

 

 

Dated 19th November 2020 – Home Concept t/a UCAN.

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